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TERMS OF SERVICE

TERMS OF SERVICE

Thank you for booking your move with Coffey Bros. Moving! Please read the terms and conditions for our services below in its entirety, check the box, sign below and submit to finalize your appointment. These terms apply to all moves that are scheduled and completed by our employees.

SCHEDULED TIME ON MOVE DAY

YOUR MOVING ESTIMATE

SUPPLIES FOR YOUR MOVE

PAPERWORK & PRE/POST MOVE INSPECTIONS

PROPERTY CONDITION

WEATHER CONDITIONS

PREPAREDNESS

PENALTY/INCONVENIENCE FEE

ADDITIONAL SERVICES

SPECIAL HANDLING CHARGES

DAMAGE, RELEASED VALUE, LIABILITY & PROTECTION

FURNITURE PREPARATION & DAMAGE LIMITATIONS

PERSONAL & NON-TRANSPORTABLE ITEMS

CLAIMS & CARRIER LIABILITY

PROPERTY & FURNITURE DAMAGE LIABILITY

GRATUITY

DEPOSIT

PAYMENT METHODS

CONSUMER GUIDE

TERMS & CONDITIONS

  1. THIS IS THE MOVING ORDER & SERVICE CONTRACT: It covers only the items and services listed. Any changes to this form, or any contractual changes for services rendered, can only be made by the Owner of this Company.
  2. LIABILITY OF COMPANY: We are responsible only for our own negligence. We assume no liability of any kind for loss or damage to goods caused by weather conditions, bug or rodent infestation, rust, deterioration, an Act of God, an act of governmental agency or public enemy, driveways that cannot support the weight of our trucks, hazardous or dangerous conditions that exist, or any other causes beyond our control.
  3. PACK BY OWNER: We cannot be held responsible for damage to items that were improperly packed by owner. We advise owners to pack items appropriately to avoid damage during the move.
  4. RE-USED BOXES: We assume no liability for damage caused to the contents of boxes that are re-used for a move. Re-used boxes are not stable and are susceptible to damage.
  5. HAZARDOUS CONDITIONS: We assume no liability for any hazardous or dangerous conditions that exist that cause damage to a person or property. We recommend customers do a walk-through of the home to eliminate any conditions as such. Such conditions will void any valuation or warranty we offer.
  6. VALUATION: Included at no additional charge at a rate of $.30 per pound per complete article. Additional coverage can be purchased for a fee. *NOTICE: Please be advised that the purchaser should obtain adequate insurance to protect them from loss or damage of goods.
  7. PARTICLE BOARD/ENGINEERED WOOD: We assume no liability for damage or breakage to items made of faux wood including particle board, engineered wood, pressed wood, or laminate wood. These items are not manufactured with the intention of being moved.
  8. FRAGILE ITEMS: We are responsible for damage to fragile items only when our employees pack, move, and unpack them upon delivery. We assume no liability for damage to fragile items that are not properly packed by owner.
  9. FINE ART/ANTIQUES: We will not move any items as such if not disclosed in advance, packed properly, and/or charged accordingly. Valuable items as such may be required to be crated and/or moved separately.
  10. CONTENTS OF FURNITURE/CONTAINERS: We assume no liability for the contents of drawers, containers or other items of similar nature. All items should be removed prior to the move.
  11. APPLIANCES: We assume no liability for the electrical and/or mechanical function of any and all appliances, whether or not our employees pack them. We recommend appliances to be serviced by a qualified service company.
  12. ELECTRONICS: We assume no liability for the electrical and/or mechanical function of any and all electronics, whether or not our employees pack them. We recommend electronics to be serviced by a qualified service company.
  13. MECHANICAL ITEMS: We assume no liability for the mechanical function of any and all mechanical devices including a piano, juke box, phonograph, etc., whether or not our employees pack them. We recommend mechanical items to be serviced by a qualified service company.
  14. WEAR AND TEAR: Ordinary wear and tear in handling is not our responsibility. This includes but is not limited to surface scratches, discoloration, water and/or dirt stains.
  15. OVERSIZE ITEMS: We assume no liability for damage to oversize items that do not fit through doorways or hallways properly. We also assume no liability for damage to doorways and/or hallways that are damaged due to oversize items.
  16. DELIVERY: We will make every reasonable effort to complete delivery. We are not responsible if weather, physical conditions, or other special circumstances prevent completion. If we cannot deliver the goods in the ordinary way by stairs or elevator, there will be additional charges for hoisting, lowering, shuffling, additional labor, and/or additional equipment that is necessary. Also, we will continue to charge the hourly rate for waiting time caused by lack of sufficient elevator service or other causes beyond our control. If no authorized person is present to accept goods at the agreed time, or if orders are incomplete, we will deliver the goods at your own risk and expense, using reasonable judgment.
  17. CLAIMS: All damage claims must be made in writing via email within 7 days after delivery and accompanied by a paid receipt. The damage claim must include pictures and a description of the alleged damage. We have the right to inspect and repair any alleged damage, and if we are not able to do so, we have the right to hire a service professional to make the repairs.
  18. RATES: Regular rates are charged between the hours of 8:00AM and 4:30PM. Any time before or after this time is deemed as overtime, and you will be charged Overtime rates accordingly.
  19. AGREEMENT: If you agree with these terms, this shall become a contract for services at the rates stated and will represent the entire agreement of the parties hereto. It shall apply to all additional services rendered by the company for the owner. Only an officer of the company, owner or partner has power to modify the terms and conditions of this contract, and then only in writing. We shall not be bound by any other promise or representation.
  20. TERMS OF PAYMENT: Payment must be made in full per the payment method specified when the job is completed. Driver will collect payment at the final destination.
  21. COLLECTION: If payment is not made in full within 30 days, this matter will be referred for collection, and the customer is responsible for all costs, including but not limited to agency fees, attorney fees and/or forty percent of the amount of our claim, and court costs.
  22. CANCELLATION: Notice must be given 72 hours prior to the day of the move. Cancellation on the day of the move will result in a cancellation fee (based on the hourly rate), which includes the travel fee and one hour of labor.

DISCLAIMER

I acknowledge that I have read and agree to the above Terms of Service.

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Coffey Bros. Moving

  • 3236 North Pulaski Road, Chicago, IL 60641, United States
  • Mon - Fri: 9:00am - 5:00pm
    Sat: 9:00am - 1:00pm
    Sun: Closed
  • (773) 628-7798

Affiliations

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